Service Writer
Rick's Car Care has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Santa Maria, CA.
Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.
The Service Writer will be responsible for:
- Scheduling appointments with customers.
- Ensuring effective communication between service technicians and Rick's Car Care customers.
- Inspecting vehicles and accurately diagnosing problems
- Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
- Preparing accurate repair orders, detailing problems and approving repairs
- Updating customers with any service recommendations made by service technicians
- Maintaining and enhancing knowledge of automotive maintenance and repairs
Applicants are required to be:
- At least 18 years old
- Recipients of a high school diploma or GED
- In possession of a valid driver's license
- Dependable, honest and outgoing
- Available to work weekends and some holidays
Click here to submit your application for this position.
OUR REVIEWS
Andrew R, 01/30/2024Their professionalism and work are exceptional. I have never had luck finding a good repair shop. I've taken my Mercedes to four shops two of those shops specialized in Mercedes and could not fix my car. Ricks however did and they did such a great job I am very pleased. They called and kept me update and checked on my after. Also I never leave reviews these guys are worth a review, the drive and money thank you guys for doing such a good timely job. I will be returning for all my oil changes and any other repairs. Thank you thank you!
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